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Our History


Founded in 1987, Metro Elevator has been exclusively dedicated to maintaining, repairing, modernizing and installing elevator systems for over 35 years.  Metro Elevator maintains commercial and residential facilities in over 40 states nationwide serving every major industry, including automotive, hospitality, healthcare, finance, government, education, energy and tech.  


Metro Elevator is one of the top elevator companies in the United States and has been independently and employee-owned for our entire 37-year history. Each of our Metro Elevator Divisions is locally owned and operated, ensuring the highest level of responsiveness and care for your elevator project.  


We currently service more than 2,000 elevators in the United States and proudly maintain a customer retention rate of more than 99% through our unparalleled customer service, unmatched response times, and unrivaled expertise.  We honor commitments, treat people with respect, and exceed our customers’ expectations.


Each Division office has decades of experience at the management level, and every Metro Elevator technician is professionally trained and licensed by the National Elevator Industry Education Program (NEIEP) and a member of the International Union of Elevator Constructors (IUEC).


We have the capacity to manage and execute multiple complex projects while simultaneously maintaining immaculate hoist-ways and elevator machine rooms. Our award-winning concierge service means you’re treated with the respect you deserve.


Elevator systems are not proprietary in nature and do not have to be maintained by the original equipment manufacturer or installer.  As a result, the emerging trend within the facility management industry of hiring non-OEM service and maintenance providers leads to increased communication, lower costs, reduced risk, and more functional elevator systems.


Metro Elevator attracts the top talent in the industry. Our highly experienced elevator technicians have maintained, repaired, modernized, and installed every type of elevator on the market. Whether it’s hydraulic, traction, machine-room-less, commercial, residential, or freight, Metro Elevator has the knowledge and skill to tackle your elevator project.    

What Makes Metro Different


Metro Elevator is dedicated to helping the people and communities where we live and work.  We have made and delivered sandwiches at the local food banks, built a playground for an inner-city preschool in need, installed elevators at the homes of veterans and a battered women’s shelter and have made other financial contributions to those that need it most. We continue to look for opportunities to serve our communities in an impactful way.

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